Updates from Citizens Advice -DWP Universal Credits

Updates from Citizens Advice

• DWP have started moving some people over to Universal Credit as part of ‘Managed Migration’. We’re looking for evidence of claimants’ experience so that we can help DWP to improve the process for clients. Find out more about how you can help us to help affected clients
• With your help, we’ve decided on a name for our new phones platform and have called it Connect. Thanks to everyone who took part in our poll and shared ideas.