International Control Room Week (23-29th October) is an annual event which puts a spotlight on the work, dedication, and professionalism of the unsung heroes working in control rooms across the country.
To honour Control Room Week this year, we wanted to give the public an insight into our force’s bustling Demand Hub, so we have created a few new pages on our website.
- Read ‘A day in the life of an emergency Call Handler’
- Read ‘A day in the life of a Dispatcher’
- Read about the demand we face as a force
- Learn about what happens after you report a crime to us
We hope that this content will provide an insight into the demand we face as a force on a daily basis.
We will also be taking to social media to honour and celebrate the hard work that happens in our force’s control room every single day, and to thank the dedicated staff we have here in Cambridgeshire.
Detective Superintendent Michael Branston, head of demand, said: “The challenging work that happens 24/7 in the Demand Hub can often go unnoticed as our dispatchers and call handlers operate behind the scenes
“However, the work they do is absolutely vital in keeping the county safe and so it should never go unsung, which is why Control Room Week is such an important event.
“I want to thank all Demand Hub staff, who are often the first point of contact for the public, for their continued resilience, hard work and dedication.
Message Sent By
Lauren Watchorn
(Police, Digital Marketing Officer, Corporate Communications